Taking advantage of our market-leading position
- Z’s unrivalled supply chain infrastructure provides competitive advantage through scale and reach
- Z is one of New Zealand’s most recognised and trusted brands capable of extending to adjacent markets
- Z’s scale provides options that allow us to adapt and innovate in a market that will be slowly disrupted by long-term trends
Pursuing a differentiated strategy that generates long-term customer loyalty
- Focus on Z’s capabilities in customer experience, productivity, innovation, digitisation and brand
- Deliver distinctive customer experiences that drive loyalty
- Reduce time to market and lower investment risk through human centred design, innovation and experimentation
Delivering earnings growth in a changing industry
- Continue to deliver moderate earnings growth by operating a more efficient and productive core business
- Invest in the core business with rigour; only invest when discounted paybacks are less than five years
- Experiment in three adjacencies for alternative or replacement revenue streams – future fuels, mobility and the ‘last mile’
Allocating capital with discipline to maximise shareholder value
- Manage cashflows and capital to deliver a sustainable dividend in line with earnings growth
- Limit capital employed in our core business to $2 billion by selling the least productive assets to fund growth
- Maintain a strong balance sheet with the capacity to leverage debt to fund non-organic investments
Remaining a people and values-based company
- Committed to our purpose ‘to solve what matters for a moving world’ and our ambition to be ‘a world class Kiwi company’
- Maintain high levels of employee engagement and customer satisfaction
- Develop organisational capabilities and individual talent for an uncertain future.
Doing good in Aotearoa New Zealand by recognising our heritage and being committed to future generations
- Contribute to a sustainable future at a scale that few other companies can by supporting the transition to a lower carbon future
- Provide thought leadership where we have a track record, especially in areas like HSSE, Diversity and Inclusion, and Customer Experience
- Actively support the communities in which we operate on what really matters to them